We will collect and process your personal information in accordance with the Personal Data Protection Law and other applicable laws, which are amended from time to time.
1. Collected information
Octopus Telecom collects your personal information only if you have specifically and deliberately provided us with such information, such as:
If you apply for one of our hosting plans
If you register on the domain octopustelecom.co.uk
If you fill in any other request for information on our website
1.1. Personal information
By registering, you will need to provide information about yourself:
1.1.1. First name
1.1.3. Date of birth or personal identity number
The information we receive when you use our services. We collect information about what services you use and how you use them. Such aggregation covers the following information.
1.2. Interneta protokola adrese
Octopus Telecom apkopo ar piekļuvi saistītu informāciju
1.2.1. Piekļuves IP adrese
1.2.2. Piekļuves datums un laiks
1.3. Location information
When you use Octopus Telecom services, we can collect and process information about your actual location. Octopus Telecom uses positioning technology based on the IP address.
1.4. Payment information
When you pay for Octopus Telecom services, Octopus Telecom can collect and process information about your bank's account, bank account, telephone number and paypal account. Octopus Telecom do not store credit card details nor do share financial details with any 3rd parties.
1.5. Local storage
Octopus Telecom can collect and store information (including personal information) locally on your device using systems such as browser webcams.
1.6. Cookies and similar technologies
2. Use of aggregated information
The information that Octopus Telecom collects from all its services that are used to provide: maintain, protect, and enhance existing services to devel information op new services and to protect the users of Octopus Telecom. The aggregated information is used to provide services to domain name registrars, including registration, renewal, transfer of use rights and termination of the contract. The aggregated is also used to offer the users of Octopus Telecom personalized content and advertising.
For all Octopus Telecom services that require an Octopus Telecom account, Octopus Telecom may use the name, surname and profile name that Octopus Telecom has specified by registering its Octopus Telecom profile.
When you contact Octopus Telecom, your communication is maintained to help you resolve any potential problems you might encounter. We may use your email address to inform you about our services, such as announcing any upcoming changes or improvements. Information that Octopus Telecom collects through cookies and other technologies is used to improve the user experience (For example, if you keep your language preferences, you can use our services in your preferred language) and the quality of the overall service. When showing personalized ads for users, identifiers from cookies or similar technologies are not related to sensitive categories, such as race, religious beliefs, sexual orientation, or health status.
Octopus Telecom processes personal information on its servers located in the United Kingdom.
3. Transparency and choice
Octopus Telecom aims to clearly indicate what information Octopus Telecom collects so that the user can make informed choices about the use of the information collected.
You can do the following:
3.1. With the Octopus Telecom profile report, you can review and control certain types of information related to your Octopus Telecom account. Users can block all cookies in their browser, including Octopus Telecom service cookies. However, it is important to note that some Octopus Telecom services may not work properly if you disable cookies.
4. Accessing and updating personal information
Regardless of when you use Octopus Telecom services, Octopus Telecom aims to provide users with access to their personal information. If this information is incorrect, we will try to update or delete it promptly.
Octopus Telecom aims to provide its services in such a way as to protect information from accidental or abusive destruction. Therefore, after deleting information from Octopus Telecom services, it may take some time until the redundant copies of these data are deleted from our active servers.
4.1. Octopus Telecom and shared user information
4.1.1. You agree that all data provided by you will be used for data processing in the Octopus Telecom database.
4.1.2. In the "My profile" section, you have access to delete your data from the data processing.
4.1.3. Your data will be stored while you use Octopus Telecom services.
4.1.4. You have the right to modify and delete the data provided, in which case the data is stored for a limited period of time, which is reasonably necessary to ensure that the data has not been corrected or deleted by a third party who may have obtained an unauthorized access to the email on your behalf.
4.1.5. Octopus Telecom undertakes, upon your request, to delete the data of natural persons you have obtained.
4.2 Providing personally identifiable data is a prerequisite for the use of Octopus Telecom services, bearing in mind that hosting and email content are your property and in case of disputes you must be able to prove your rights.
4.2.1. Pursuant to Article 13 of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL You have the right to submit a complaint to the supervisory authority.
4.2.2. The User has the right to request a copy of the personal data stored, arrive at the Octopus Telecom office and identifying himself as the owner of the profile. The personal data stored is being prepared within two weeks of receipt of the request.
5. Procedure for deleting and restoring personal information
User personal data may be deleted in the following cases:
5.1. The user has the right to delete his or her personal data by deleting the profile in the "My profile" section, access to the profile is blocked, and user information is posted from Octopus Telecom servers within one year.
This waiting period is necessary to prevent unauthorized actions from third parties by using user affiliate data. During the storage of the data specified in clauses 5.1 and 5.2, the user has the right to update the user profile upon arrival at the Octopus Telecom office and identified as the profile owner. Personal data will be updated no later than two days after the receipt of the request. During storage of the data specified in clauses 5.1 and 5.2, the user has the right to delete the user profile by arriving at Octopus Telecom's office and identified as the profile owner. Deleting personal data is done no later than within two days of receipt of the request.
6. Measures taken by Octopus Telecom to ensure personal information security
Octopus Telecom provides the following steps to protect Octopus Telecom and its users against unauthorized access to, modify, detect or destroy information held by Octopus Telecom.
6.1 The following measures are taken.
6.1.1. Encryption using standard SSL.
6.1.2. In order to prevent unauthorized access to the systems, Octopus Telecom reviews the information collected, stored and processed, including physical security measures.
6.1.3. Personally identifiable information is only available to Octopus Telecom employees, performers and agents who need to know this information for processing on our behalf, and who must comply with strict contractual privacy requirements and may be subject to disciplinary action or dismissal in case of non-compliance these requirements.
8. Policy respect and cooperation with regulatory authorities